"Hi, my name is Eva and I'm 45 years old. A few months ago at a visit to the cardiologist I was diagnosed as having a mitral valve that didn’t work properly. I was with my husband at the timeand was a little scared since I didn’t know what would happen next. So, the cardiologist referred us to a surgeon so the surgeon could tell us exactly what needed to be done next. In the meantime, we started looking for another cardiologist or surgeon to advise us on other possible procedures.
The day of my appointment with Doctor Xavier Ruyra arrived and we went and talked with him. He seemed like a lovely and very professional person.When I left, I felt a huge sense of relief. His explanations and the sense of confidence he gave us were just when I needed. As I closed the office door,I said to my husband, "Quique, we don’t need to find another doctor. I want him to do the surgery." He made me feel so at ease and gave me so much confidence that he would do everything possible to make sure everything went well that I didn’t want to keep looking for another doctor. That was it. I made my decision, cancelled the other appointments, and waited for the day of my operation.
In the meantime, I spoke a lot with Raquel,who was very charming and extremely professional. She reassured meand encouraged me quite a lot. All the people I met who work with Doctor Xavier Ruyra were the same, very professional, very concerned about me, my family and everything related to my surgery, and to making sure that everything would go off without a hitch. The day for my operation arrived, 22 January, 2015, and everything went splendidly.
I would just like to thank the whole team and Doctor Xavier Ruyra himself for making sure that everything went perfectly. Thank you so much!It is thanks to you all that everything was perfect. A big hug and kisses from me! Thanks from me and from my family! Thanks for being so good!"